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Articles: Self - Appreciation
By Ed
Sykes
I invested some
time with Mother recently and drove her to the hospital to visit
with her sick sister-in-law, my aunt. While I was standing in the
doorway, a nurse came by and introduced herself as Ruth and said
“hello” to us and said “hello” to my aunt. This put a smile on my
aunt’s face. The nurse then introduced me to the other nurses
working at the nurses’ station. She let me know that these nurses
are hard working and good at their jobs.
I couldn’t agree
with her more. Theirs is a very difficult job with no margin for
error. In many situations they know and understand the patients
better than the doctors.
Realizing this, and noticing that
some of the nurses looked a little tired, I asked Ruth to bring out
all the nurses she had introduced me to at the nurses’ station. I
reintroduced myself and explained that my aunt was the patient in
room 518. Then I said the following:
“I would like to thank
you for taking care of my aunt. I personally appreciate the way you
make her comfortable during this difficult time, and I know that my
aunt is in good hands. My family, and especially my uncle,
appreciates the hard work and care you put into making her better.
Thank
you again and keep doing what you are doing to make a
difference with not only my family, but other families.”
Well, you should have seen the looks on the nurses’ faces.
First, they had a look of surprise. Then they were all smiling from
ear to ear. Several faces turned red. But all of them had a look of
appreciation as they said, “Thank you.”
Why did they have a
surprised look on their faces? Was this the first time someone other
than another nurse had acknowledged them? When was the last time
someone showed appreciation to them?
It only took fifteen
seconds to put a smile on their faces and have them feel good about
themselves. Take the time every day to appreciate your employees,
your family, and other
people that are doing a good job. It
might be the only appreciation they receive and will make a
difference in their day.
Read my article, Appreciate to
Motivate, to find out how to make your appreciation count every
time. You will also feel good doing it.
Ed Sykes is
a professional speaker, author, and leading expert in the areas of
leadership, motivation, stress management, customer service, and
team building. You can e-mail him at mailto:esykes@thesykesgrp.com,
or call him at (757) 427-7032. Goto his web site, thesykesgrp.com signup for the newsletter, OnPoint, and receive the free
ebook, "Empowerment and Stress Secrets for the Busy
Professional."
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