It seems that almost every person can credit
one particular person more than anyone else for their success in
life. If you think back you probably will be able to remember when
one person touched you more than any others.
Copywriting is not something that everyone can
do and I credit my copywriting skills to a high school English
teacher named Mrs. Gilbertson. She seemed like she understood me
more than anyone else and knew how to teach and encourage me. Even
though I was only one of hundreds, maybe thousands, that she
touched, she had a way of making each one of us feel special and we
knew that she really cared. She replaced apathy with interest and I
have loved writing and been more interested in things since I met
her. She is gone now, having been stricken down by cancer. Even
though I haven't see or spoken to her since she left my high school
at the end of my junior year, I have thought about her often and
given her credit when I obtained a job or a promotion as a result of
my writing. When I heard from an old high school classmate that she
had passed, I wept.
Many copywriters acquire their skills in
college, but I can't give any of the college classes I took much
credit because, instead of them teaching me how to write, I was
successful in those classes because I knew how to write. I've often
thought about the irony of this, but the one thing that college
classes did give me was experience across many subjects that I may
not have obtained otherwise.
There
were more things that happened in my life that added to the
copywriting skills that Mrs. Gilbertson gave me like the Air Force
technical school that I attended that gave me the knowledge to
understand and write about technology. Once you know how electronics
works, it's all pretty much the same because it just doesn't work
another way. We figure out how to use electricity as it is. We don't
change the way it works. Once you understand that CPUs are basically
things that count real fast and that the information transmitted by
fiber optics is much the same as the information that Calvary
soldiers flashed with their mirrors towards each other from mountain
tops, but just much faster,
you can relax and let the words
flow. The people who do understand technology are going to
understand what you're writing about so, your objective becomes to
make sure that the ones who don't understand, do understand after
they read what you have written.
As usual, there was a person who gave me my
break into copywriting. This man was Otto Galmeister. Otto was the
National Service Manager and I was a field service engineer working
on computer equipment. One day, I received a note from him in the
mail, referencing one of my expense reports, saying that I must have
forgotten to attach a receipt or two. Being young and a little
hotheaded, I took this as an attack on my honesty and sent him back
a blazing letter pointing out all of the things that I didn't claim
on my expense report that I could have, and mentioned that I had
tried for two hours to get a receipt out of a parking meter, but
finally decided, since I made slightly more than what the parking
meter was charging, that he, most likely, wouldn't want me to
continue my pursuit.
The letter must have been convincing because, a
couple of weeks later, Otto called me into his office, mentioned
that he had noted my writing skills, and promoted me to the Manager
of Training and Documentation. This meant that I taught field
service classes and wrote technical, training, and other company
documentation. I had never been so fulfilled in any job, as I was
when my Field Service Bulletins and manuals went out and I knew that
people were holding them in their hands and getting it.
Interestingly, I also enjoyed a lot of professional fulfillment from
the classes that I taught. I would sit drained in the empty
classroom at the end of the day, knowing that people were now better
able to do their jobs. Through my copywriting and teaching, I was
reaching people like Mrs. Gilbertson had reached me. Otto also died
from cancer a few years after he and I both moved on to other
opportunities, but I will always remember him and the opportunity he
gave me.
That was over 25 years ago and I have since
moved on to copywriting in websites, PR, ads, sales collateral,
presentations, management support, and all of the other things that
MARCOM does. How I got there is another long story, but, basically,
I found myself in business on my own in Chicago one day and had to
do it. I have since created documentation that has launched a number
of computer and telecommunications companies in Silicon
Valley.
Now, when I'm through with work at the end of
the day, I relax by writing in blogs, on my own websites, and in
response to news articles on many subjects from the environment to
energy and government.
In order to do effective copywriting, you don't
have to know as much about the subject that you're covering as you
do about the people you're trying to reach. No copywriter will reach
everyone, but I will reach the vast majority. If you like the way I
write and are in need of a copywriter, drop me a line at:
websmith at ewebsmith.com
You
will find my prices very attractive.